ISO COMMERCIAL CRIME COVERAGE FORMS AND POLICIES ANALYSIS

(January 2026)

Introduction

CR 00 21–Commercial Crime Coverage Form (Loss Sustained Form)

A. Insuring Agreements

B. Limit of Insurance

C. Deductible

D. Exclusions

E. Conditions

F. Definitions

CR 00 20-Commercial Crime Coverage Form (Discovery Form)

CR 00 22–Commercial Crime Policy (Discovery Form)

CR 00 23–Commercial Crime Policy (Loss Sustained Form)

This analysis covers the 06 22 edition of the Insurance Services Office (ISO) coverage forms and policies. Changes from the 06 22 edition are highlighted in bold. Editorial or format changes that do not impact coverage are not included.

INTRODUCTION

Commercial crime coverage may be written on either a discovery basis or a loss sustained basis. It can be issued as a standalone policy or as a coverage part in a commercial package policy. The following are the various coverage forms and policies available.

This analysis starts with CR 00 21–Commercial Crime Coverage Form (Loss Sustained Form), then compares it to other coverage forms and policies.

The CR 00 21 policy states that certain provisions limit coverage and recommends reading the entire policy to understand what is covered, what is not, and the rights and responsibilities of both the insured and the insurance company. It also clarifies that "you or your" refers to the first named insured, employee benefit plan, subsidiary, or other entity listed in the Declarations or added by endorsement.

“We, us, and our" as the company providing the insurance coverage. CR 00 21 includes other words with special meanings, which are defined in section F. Definitions.

A. INSURING AGREEMENTS

(06 22 edition)

CR 00 21 now includes eight insuring agreements, with the addition of Fidelity. Each agreement's coverage is limited to the amount listed on the declarations next to that specific agreement. Coverage applies to losses the named insured experiences under the following conditions:

·         The loss must be the result of an occurrence.

·         The occurrence must take place during the policy period shown on the declarations, except as listed in the Loss Sustained During Prior Insurance Condition.

·         A designated person must discover the loss during the policy period or the extended discovery period.

·         All of the above are subject to all of the following:

o   Condition E.1.h: Extended Period To Discover Loss

o   Condition E.1.l: Loss Sustained During Prior Insurance Issued By Us Or Any Affiliate

o   Condition E.1.m: Loss Sustained During Prior Insurance Not Issued By Us Or Any Affiliate

NOTE: Refer to Section F—Definitions for the meanings of "discovered" and "occurrence."

1. Fidelity

Fidelity is a new Insuring Agreement with the 06 22 edition.

a. Employee Theft

While Fidelity is a new Insuring Agreement with the 06 22 edition, Employee Theft is not new coverage.

Employee Theft covers losses caused by an employee's theft of the following:

·         Money

·         Securities

·         Other property

Coverage applies:

·         Whether the specific employee responsible can be identified or not.

·         The theft was committed by an employee acting alone or in collusion with others.

·         The definition of theft encompasses forgery.

NOTE: The statement about employees acting in collusion is an important point because the limit of insurance applies to each act, not to each employee.

Example: Easy Pickings, Inc.'s employee theft limit is $200,000.

Scenario 1: Ten employees at Easy Pickings participate in a scheme to siphon cash from the accounts receivable. The total loss is $500,000. Easy Pickings contends that each employee should be insured for $200,000, with a total potential payout of $2,000,000. However, this coverage limits the payout to $200,000 per incident, not per employee, since all employees are part of the same scheme.

Scenario 2: An employee at Easy Pickings steals merchandise from the warehouse and sells it to friends. This employee's actions are completely separate from the ten-person scheme. As a result, the $200,000 insurance limit applies separately to this claim.

b. ERISA Plan Official Dishonesty

(06 22 edition)

This is a new Insuring Agreement with the 06 22 edition.

This Insuring Agreement was added because three separate Insuring Agreements provided by Fidelity Coverage are now included in the Crime Policy.

The ERISA Plan Official Dishonesty covers loss of money, securities, and other property resulting from fraud or dishonesty by a plan official or the insured. However, coverage is only available to the insured if they are a sole proprietor acting independently or working together with others.

Coverage is available even if the specific plan official responsible for the loss cannot be identified.

c. Employee Theft of Clients' Property

This is a new Insuring Agreement with the 06 22 edition.

The insuring agreement covers losses to a customer's money, securities, and other property caused by theft by a specifically identified employee. This employee may act alone or with others. Additionally, in this insuring agreement, the definition of theft is expanded to include forgery.

NOTE: This insuring agreement requires the employee to be identified for coverage to apply.

2. Forgery or Alteration

(06 22 edition)

This insuring agreement has been divided into two parts with the 06 22 edition.

a. Forgery of Negotiable Instruments

(1) Covers losses caused directly by forged or altered drafts, checks, or promissory notes. It also covers similar forged or altered written directions, orders, or promises to pay a certain amount of money. The forged or altered instruments must be made, drawn on, or drawn upon the named insured or an agent acting on behalf of the named insured. Coverage applies to the actual drawing or to the claim of such.

This insuring agreement treats substitute checks, as defined in the Check Clearing for the 21st Century Act, as equivalent to the original check they replace.

Example: Peter breaks into Plumber's Palace and steals checks from the bottom of a stack he finds in the comptroller's office. Over the following weeks, he writes checks using the company's account until the controller discovers the unauthorized check cashing.

(2) If the named insured refuses to pay for an instrument they believe is forged, they may face a lawsuit. The insurance company will cover the defense costs, but only if it has provided written consent for the insured to defend the case. The expenses must be reasonable.

These amounts are in addition to the limit of insurance under this insuring agreement.

b. Forgery of Payment Card Instruments

This is new to the Forgery or Alteration Insuring Agreement with the 06 22 edition.

This optional coverage can be written with a sublimit. An entry must be made on the Declarations. It covers losses directly resulting from forged written instruments used for business credit, debit, or other card transactions issued to the insured, insured employees, or ERISA plan officials.

3. Inside the Premises–Theft of Money and Securities

This coverage includes losses from the following:    

a. Loss of money and securities while it is inside the premises or inside a financial institution's premises resulting directly from either of the following:

·         Theft committed by a person who is actually present within the premises or within a financial institution premises

·         Destruction or disappearance

NOTE: This Coverage Form defines premises. Its definition is much more restrictive compared to the term used in the ISO Commercial General Liability (CGL) or Commercial Property Coverage Forms.

Example: Sharon owns a small card shop.

Scenario 1: An armed robber enters her card shop and demands all her money. This loss is covered.

Scenario 2: Sharon gets a phone call. The caller claims he has a weapon aimed at her property and instructs her to put money in a bag and leave it outside her door. This loss is not covered.

b. Loss resulting from damage to the premises or its exterior caused by an attempted or actual theft of money or securities. However, this coverage applies only if the named insured in the policy owns the premises or is legally responsible for its damage to the owner. (06 22 edition)

c. Damage to or loss of a locked vault, safe, cash box, cash drawer, or cash register is covered but only if these items are inside the premises and the loss directly results from an attempted or actual theft or unlawful entry into them.

4. Inside the Premises–Robbery or Safe Burglary of Other Property

This coverage includes losses from the following:  

a. Loss or damage to other property inside the premises due to either of the following:

·         Resulting directly from an attempted or actual robbery of a custodian.  

·         Resulting directly from an attempted or actual safe burglary. This applies to items inside the safe or vault that were burglarized.

b. Loss resulting from damage to the premises or its exterior caused directly by an attempted or actual robbery or safe burglary of other property. However, this coverage applies only if the named insured owns the premises or is liable to the owners for the damage.

c. Damage to or loss of a locked vault or safe inside the premises. Coverage applies only if the loss directly results from an attempted or actual robbery or safe burglary.

NOTE: Other property refers to property that is not money or securities with intrinsic value and is not specifically excluded. Black's Laws Dictionary, 12th Edition, defines intrinsic as “belonging to a thing by its very nature; not dependent on external circumstances; inherent; essential.” A chair has intrinsic value. An idea, in itself, does not have intrinsic value unless it is applied and turned into something. 

This insuring agreement’s coverage applies only to the robbery of a custodian or safe burglary. The act must occur within premises located in a described building. Robbery is a type of theft that involves actual bodily harm, the threat of bodily harm, violence, intimidation, or the unlawful taking of property that is witnessed by another person. A custodian may be the named insured, members, partners, or employees, but NOT watchpersons or janitors.

A Custodian

Not a Custodian

Losses from robberies during normal business hours or after hours, not involving watchpersons or janitors, are covered. A person who works late and turns on the alarm before leaving is not a watchperson unless specifically hired to have custody of the property and to perform no other duties. A watchperson is the security guard hired to watch the premises during normal business hours.

Example: Eric is working late at his desk, so he is expected to lock up when he leaves. By definition, Eric is the custodian of the premises. 

Scenario 1: Eric hears someone breaking into the store. He quickly calls 911 and hides in a closet until the police arrive. The thief escapes before the police arrive. While Eric cannot identify the perpetrator, he did witness the unlawful entry into the building, so coverage would apply.

Scenario 2: Eric leaves the building for dinner. When he returns, he notices the lock has been broken and calls 911. The thief took many items, but the loss is not covered because no custodian was on the premises when the thief broke in.

Under this insuring agreement, damage to the premises from an attempted or actual act of robbery or safe burglary is covered, as well as damage to a LOCKED safe or vault. Damage to an open safe or vault during a robbery is not covered. However, loss to property inside the safe or vault is covered.

5. Outside the Premises

This coverage includes losses resulting from the following:  

a. Loss of money and securities occurring outside the premises, when the property is in the care and custody of an armored car or messenger. The loss must directly result from theft, disappearance, or destruction.

Example: A suitcase full of cash bounces out of the back of a messenger’s pickup truck, tumbles across a bridge, falls 120 feet into a river, and is never recovered. This loss is covered.

b. Loss of or damage to other property occurring outside the premises, when the property is in the care of an armored car or messenger. The loss must directly result from an attempted or actual robbery.

Example: A crate of rare vases falls out of a messenger’s truck and into the river below, never to be seen again. This loss is not covered.

 

Example: A crate of rare vases is in a messenger’s truck. The truck is carjacked, and shortly afterward, the thief throws the crate into a river. This loss is eligible for coverage.

NOTE: The definition of messenger is provided in the F. Definitions Section. In this context, messengers must have a connection to the named insured. A messenger can be a relative, a partner, a member, or an employee. Therefore, a robbery involving a hired courier is not covered.  

Example: Pink Elephant Phine Liquors replaces its employee-operated truck fleet with independent truck drivers. One of these drivers is robbed at gunpoint while delivering a load of liquor to a Pink Elephant warehouse. There is no coverage for this claim because the independent driver is not considered a messenger.

6. Computer and Funds Transfer Fraud

(06 22 edition)

This coverage includes losses resulting from the following:

a.  Loss incurred when money, securities, or other property is transferred, paid, or delivered to a person, entity, or account due to a fraudulent computer or electronic data entry or change beyond the insured’s control. This can happen within any computer system. It also includes situations where the fraudulent entry or change caused the insured’s account at a financial institution to be debited or deleted without the insured’s knowledge or consent.

Example: Josie Proust, the leading salesperson at Cyberfroot Distributors, was staying in a Beijing hotel room where she often conducted business. During a meeting with local lychee and pomegranate farmers, someone broke into her room, stole valuables, and hacked her laptop to transfer funds from her account. This loss is covered.

b. Loss incurred when a financial institution debits the insured’s transfer account based on a transfer instruction that appears to come from the insured but was actually fraudulently issued by an impostor without the insured’s knowledge or consent. 

Related Court Case: Bond’s Exclusion Provision was Conspicuous, Plain, and Clear

Example: Kevin receives an electronic file from his network provider and is told it is a necessary patch. Kevin uploads the file as instructed. Cheryl’s financial institution informs her that unusual charges are being made on the company's account.

Kevin and Cheryl review the timing and realize the patch is actually malicious software designed to redirect funds. Kevin switches network providers, and Cheryl files a police report and a computer transfer claim.

7. Fraudulent Impersonation

(06 22 edition)

This is a new Insuring Agreement with the 06 22 edition.

This coverage includes losses resulting from the following:    

a. The insured acting upon a transfer instruction to alter a customer’s or vendor's account or wire transfer account based on what appears to be an authorized request, but is actually from an imposter without the customer's or vendor's knowledge or approval. The insured, acting in good faith and beyond their control, makes the change, and the money or securities is sent to a fraudulent account.

b. The insured, acting in good faith and beyond the insured’s control, sends money or securities to a person, entity, or account based on fraudulent instructions and without the consent or knowledge of the authorized individual, customer, or vendor.

Example: Ken receives an email from Miss Squeaky Clean, a vendor, with his usual monthly invoice, but this time they ask him to pay it to a new account. The email and information seem legitimate and come from an authorized person. Ken pays the invoice as instructed. Later, he receives another email from Miss Squeaky Clean saying his account is overdue. Ken contacts the vendor and finds out the first email was fraudulent. 

8. Money Orders and Counterfeit Money

This insuring agreement covers losses resulting from the named insured accepting, in good faith, either of the following:

a. When money orders are issued by any financial institution, express company, or post office but are not paid when presented. 

b. Counterfeit money, but this only applies to money received through business activities.

Coverage under this Insuring Agreement is only applicable if the instruments were accepted in exchange for merchandise, services, or money.

B. LIMIT OF INSURANCE

(06 22 edition)

The limit of insurance shown on the Declarations is the maximum amount paid for all losses that result from a single occurrence. If a loss is covered under more than one insuring agreement or coverage, the company will pay only the largest insurance limit, not the combined total of all limits.

Example: Acme Company incurs a loss involving both employees and non-employees. It has been determined that this is a single incident, and Insuring Agreements 1, 3, and 7 provide coverage. The available limits of insurance are:

·         Insuring Agreement 1 - $300,000

·         Insuring Agreement 3 - $100,000

·         Insuring Agreement 7 - $250,000

The total loss is $500,000.

The maximum recovery is $300,000, the highest limit available.

NOTE: A situation like this could lead claimants and their attorneys to seek ways to apply the different definitions of occurrence within the insuring agreements so that what might appear to be a single occurrence could be split into multiple occurrences.

C. DEDUCTIBLE

The insurance company does not pay anything until the loss exceeds the deductible amount on the declarations. After the deductible is satisfied, the insurance company pays the amount of loss exceeding the deductible up to the limit of insurance for the coverage or insuring agreement that applies.

D. EXCLUSIONS

(06 22 edition)

In the 06 22 edition, the exclusion section is now divided into only two parts:

·         Section 1 applies to all insuring agreements.

·         Section 2 applies only to specific insurance agreements.

1. Exclusions applying to ALL Insuring Agreements, unless otherwise stated:  

a. Acts Committed by You, Your Partners or Members

(06 22 edition)

There is no coverage for theft, fraudulent or dishonest acts committed by the named insured, its members, or partners. This applies whether the insured, partner, or member acts alone or with others, unless it is covered by the A.1.b ERISA Plan Official Dishonesty.

NOTE: The named insured cannot claim coverage for an employee’s dishonest act if the named insured is involved in the same dishonest act. For the purposes of this exclusion, a member is an owner of a Limited Liability Corporation (LLC).

b. Acts Committed by Your Employees, ERISA Plan Officials, Managers, Directors, Trustees, or Representatives

(06 22 edition)

Coverage does not apply to any fraudulent or dishonest acts (including theft) committed by any of the named insured’s employees, managers, ERISA Plan Officials, trustees, directors, or authorized representatives. This exclusion applies whether they act alone or with others. It applies regardless of whether the perpetrator is providing a service to the named insured at the time of the loss, except when covered under the Fidelity Insuring Agreement—A .1.a, A.1.b, or A.1.c.

Example: Trent has a troubled background, and Rick, the vice president of operations, is aware of it. Rick leverages Trent and his dubious contacts to fence items stolen from their company’s warehouse. When the loss is discovered, the insurance company cannot deny coverage because Rick is the only person at the company aware of Trent’s dishonest past.

c. Acts Committed by Your Employees or ERISA Plan Officials Prior to the Policy Period 

(06 22 edition)

“Learned Of By You” has been removed from the title of this exclusion in the 06 22 edition.

Coverage does not apply to any loss caused by an employee or ERISA plan official if the named insured or designated person (not involved in collusion with the employee or ERISA plan official) knew about the previous fraudulent or dishonest acts that occurred before the policy's effective date.  

However, coverage does apply if the designated person, aware of the fraudulent or dishonest act, was collaborating with that employee or ERISA plan official to carry it out.

Example: Jeremy, an employee at Jones and Sons, and three friends broke into the company's warehouse and stole a significant amount of electronics. His actions were recorded by the warehouse’s surveillance cameras. Coverage under all Insuring Agreements, except for Insuring Agreement A. 1, is denied because Jeremy was an employee of Jones and Sons.

d. Confidential or Personal Information  

(06 22 edition)

The insurance company does not pay for loss resulting from either of the following:

(1) Disclosing confidential or personal information of the insured, another person, or entity.

Example: Marguerite works in Acme College’s Records Department. Her boyfriend, Phillip, asks for some information about his roommate, Paul, and uses it to steal Paul's identity. Paul discovers the identity theft when he attempts to secure a student loan.

The police track the release of information to Phillip and Marguerite, both of whom have left town. Paul demands that Acme compensate him for the financial loss resulting from Marguerite’s actions.

Acme College’s Policy does not respond to the loss because of this exclusion.

(2) Using another person’s or entity’s confidential or personal information.

This does not apply to loss covered under this insurance resulting from the use of the insured’s or an employee benefit plan participant's confidential or personal information, when coverage is available in certain insuring agreements, and when such information is used for dishonest acts.

Examples of such confidential or personal information include:

·         Client

·         Payment card information

·         Patents

·         Trade secrets

·         Health information

·         Financial information

·         Processing methods

·         Customer or vendor information

·         Retirement or health savings account information

·         Any other information generally not available to the public

These are only examples and are not meant to restrict the term confidential or personal information.

NOTE: In the 06 22 edition, examples of employee benefit plan participants and retirement or health savings account information were added to align with the exclusion in the Commercial Crime Policy. Client and vendor examples were added due to the addition of fraudulent impersonation coverage.

e. Data Security Breach

(06 22 edition)

Coverage does not include any expenses or costs the named insured must pay, such as fines, fees, or penalties resulting from providing access to or disclosing another person's or entity’s personal or confidential information. The types of personal or confidential information are the same as those listed in Exclusion d. above and for the same reasons.

Example: Acme College is reprimanded by its accreditation board, along with the state and local governments, for allowing Paul’s identity to be stolen. The college must conduct an audit, review and update its procedures, and implement additional security levels to safeguard student information. The college must also pay fines. None of these costs are covered.

f. Government Action

Coverage does not apply to loss resulting from property being taken or destroyed due to an order from a government authority.

Example: The owner of Shot Docks Fishing Boat Rentals files a claim for the loss of a boat valued at $37,000. The insured states that “some official persons” removed it from her premises. The claims adjuster investigates and discovers that the boat was confiscated under federal controlled substances law. As a result, the claim is denied.

g. Indirect Loss

This insurance does not cover losses that are indirect results of a covered incident. The following examples illustrate some of these excluded indirect losses, but the list is not exhaustive. 

·         Loss of income as a result of not being able to use money, securities, or other property.

NOTE: This means coverage does not include loss of interest income on funds that could have been invested. It also excludes loss of income from stock holdings that might have appreciated during a market increase. Additionally, the loss of profit resulting from missing an opportunity to sell stolen product is not covered. Business income coverage in commercial property policies compensates for income loss from property other than money or securities.

·         Damages for which the named insured is legally liable. The only exception is for direct damages covered by this insurance.

·         Costs, fees, or other expenses that the named insured incurs to prove a loss occurred or to determine its amount.

NOTE: These costs, fees, or expenses can be substantial.

Examples:

·         The costs of hiring auditors to examine books that an employee “cooked.”  

·         The costs associated with hiring independent investigators to determine the extent of a financial loss and identify who caused it.

·         The costs of hiring forensic or other specialists to determine how much of the missing inventory was stolen and how much was due to an inventory shortage.

Coverage for these costs and expenses is available by attaching CR 25 40–Include Expenses Incurred to Establish Amount of Covered Loss.

Related Article: ISO Commercial Crime Coverages Available Endorsements and Their Uses

h. Kidnap, Ransom, Extortion And Other Unlawful Demands

(06 22 edition)

This is a new exclusion with the 06 22 edition.

(1) This coverage does not extend to loss caused by surrendering ransom in reaction to an illegal demand related to an actual or suspected kidnapping, as detailed below: 

·         Threatening physical harm to any individual or property.

·         Threat to contaminate, pollute, or degrade the insured’s products or goods.

·         Threats of preventing access to any computer system.

·         Threat to install a virus or malicious software to damage or destroy electronic data or programs in the insured's computer system.

·         Threat to accessing the insured's computer system to:

o   download, share, disclose, or utilize the insured's or another person's or entity's information

o   access vulnerability in the source code within any computer system

There are two exceptions:

·         Coverage applies as outlined in Fidelity Insuring Agreement A.1.a or A.1.b.

·         As provided by this insurance, robbery is covered.  

 (2) No coverage is provided for any payments related to:

·         denial of service

·         ransomware

·         viruses

·         other malicious instructions

introduced into any computer system, causing:

·         denial or restriction of access

·         encryption

·         downloads

·         damage

·         destruction

·         corruption

of the computer system, electronic data, or computer program, unless it is covered under the Fidelity Insuring Agreement A.1.a or A.1.b.

(3) The policy does not cover fees, costs, or expenses the insured incurs for any of the above.

i. Legal Fees, Costs, and Expenses

(06 22 edition)

There is no coverage for any legal fees, costs, or expenses the named insured incurs. However, there is an exception, as explained under the Fidelity Insuring Agreement A.2—ERISA Plan Official Dishonesty.  

j. Nuclear, Biological or Chemical Hazard

(06 22 edition)

There is no coverage for any loss or damage caused by nuclear reactions, nuclear radiation, radioactive contamination, or from pathogenic or poisonous biological or chemical substances. This exclusion applies regardless of the manner in which these losses happen.

k. Pollution

There is no coverage for loss or damage caused by or resulting from pollution. Pollution is defined as the release or escape of contaminants or irritants in solid, liquid, gaseous, or thermal form, including vapor, smoke, acids, fumes, chemicals, alkalis, and waste. Waste includes materials intended for reclaiming, recycling, or reconditioning.

NOTE: This definition of pollutant is identical to the one used in ISO Commercial Property Coverage Forms.

l. Virtual Currency

Any loss involving virtual currency is excluded. Virtual currency is any type of electronic currency, such as digital or cryptocurrency. The name of the currency and whether it is actual or fictitious are irrelevant to this exclusion.

NOTE: Coverage is available for this type of currency through CR 25 45–Include Virtual Currency as Money.

Example: Justine sells her products exclusively online and accepts various payment methods, including bitcoin. A recent audit uncovers that Chris, one of her employees, has been transferring bitcoin payments to his personal bitcoin account. Justine files an Employee Theft claim, but it is denied because the loss is entirely in virtual currency.

m. War and Military Action

There is no coverage for loss or damage resulting from:

·         war

·         undeclared war

·         civil war

·         military force’s warlike actions

·         Actions taken to prevent or protect against an attack by any government using military forces or other agents.

·         Actions taken by a governmental authority to defend against or hinder any of the following are also not covered:

o   rebellion

o   insurrection

o   usurped power

o   revolution

NOTE: This wording is identical to the wording in ISO Commercial Property Coverage Forms.

2. Additional Exclusions Applicable To Specific Insuring Agreements

(06 22 edition)

a. Insuring Agreement A.1.a excludes:

(1) ERISA Employee Benefit Plans

This is a new exclusion with the 06 22 edition.

·         There is no coverage for loss of property that belongs to any ERISA employee benefit plan.

(2) Inventory Shortages

There is no coverage when the fact of a loss is based solely on an inventory shortage or a profit and loss statement.

However, inventory and profit and loss statements can be used to calculate or verify a loss, but other evidence of the actual physical loss must also be provided.

Related Court Case:Proof of Employee Theft Held to Require More Than Inventory Loss

Example: Pellington Industries orders a comprehensive audit that includes a physical inventory count. The audit uncovers a substantial discrepancy between the actual stock and the inventory believed to be on hand. Pellington immediately contacts its insurance carrier, which promptly denies the claim for lack of proof of an actual loss.

Pellington then hires a private investigator. The investigator finds that the warehouse supervisor has been collaborating with an accounting clerk to move product outside the fence. Pennington presents this information along with the audit results, and the company accepts the claims and begins its own investigation.

(3) Trading

Losses from trading are not covered. This applies even if the trading is in the insured’s name, is genuine, or involves a fictitious account.

NOTE: Trading activities include stock-trading losses, commodity-trading losses, and merchandise-trading losses (where product is exchanged in batches). CR 25 16–Add Trading Coverage may cover certain trading losses to a genuine, not a fictional, account.

Related Article: ISO Commercial Crime Coverages Available Endorsements and Their Uses

(4) Warehouse Receipts

Warehouse receipts document the storage and transfer of products from the entity holding them to the recipient. Usually, the transferring party and the recipient are two separate entities.

·         A fraudulent transfer occurs when property is transferred to someone who is not authorized to receive it.

·         A forged instrument is frequently utilized by an individual who seems to have a legitimate claim to the property but does not.

Coverage does not apply to these situations or errors related to issuing, signing, canceling, or failing to cancel any warehouse receipt.

NOTE: CR 25 17–Add Warehouse Receipts Coverage can be attached to insure fraudulent transfer of warehouse receipts.

Related Article: ISO Commercial Crime Coverages Available Endorsements and Their Uses

b. Insuring Agreement A.1.b. (ERISA Plan Official Dishonesty) excludes the following:

(06 22 edition) 

·         Inventory Shortages

There is no coverage when the fact of a loss is based solely on an inventory shortage or a profit and loss statement.

However, inventory and profit and loss statements can be used to calculate or verify a loss, but other evidence of the actual physical loss must also be provided.   

c. Insuring Agreement A.1.c (Employee Theft of Clients' Property) excludes the following:

(06 22 edition) 

(1) Inventory Shortages

There is no coverage when the fact of a loss is based solely on an inventory shortage or a profit and loss statement. However, if the loss is determined to be outside of this condition and caused by theft from an identified employee, the client's inventory record and physical count can be used to support the loss amount.

(2) Trading

Losses from trading are excluded, whether the trading is in the client's name or involves a genuine or fictitious account.

NOTE: Trading activities include stock-trading losses, commodity-trading losses, and merchandise-trading losses (where batches of product are exchanged). CR 25 16–Add Trading Coverage may cover certain trading losses to a genuine, not a fictional, account.

(3) Warehouse Receipts

As stated above, warehouse receipts document the storage and transfer of products from the entity holding them to the recipient. Usually, the transferring party and the recipient are two separate entities.

·         A fraudulent transfer occurs when property is transferred to someone who is not authorized to receive it.

·         A forged instrument is frequently utilized by an individual who seems to have a legitimate claim to the property but does not.

Coverage does not apply to these situations or to errors related to issuing, signing, canceling, or failing to cancel any warehouse receipt.

d. Insuring Agreement A.2.b. (Forgery Of Payment Card Instruments) excludes the following:

(06 22 edition) 

·         Non-compliance With Payment Card Issuer’s Requirements

There is no coverage if the insured fails to comply with the credit, debit, or charge card provisions, conditions, or other terms of issuance.

e. The following exclusions apply to Insuring Agreements:

(06 22 edition) 

Ø  A.3–Inside the Premises–Theft of Money and Securities

Ø  A.4–Inside the Premises–Robbery or Safe Burglary of Other Property

Ø  A.5–Outside the Premises

(1) Accounting or Arithmetical Errors or Omissions

Mathematical mistakes are not covered losses. If errors or omissions in accounting or arithmetic cause a loss, the named insured is responsible, not the insurance company.

NOTE: This exclusion cannot be bought back, nor is there a standard endorsement available to add this coverage.

(2) Exchanges or Purchases

There is no coverage for loss in any exchange or purchase of any property.

NOTE: This exclusion cannot be bought back, nor is there a standard endorsement available to add this coverage.

Example: Sylvester pays the marked price of $2,000 for a piece of furniture. It is later found that the correct price was $20,000. Further investigation reveals that the price tag was deliberately altered, and Sylvester, who paid in cash, provided false contact information. Although this appears to be criminal activity, coverage does not apply since the loss resulted from a purchase.

(3) Fire

There is no coverage for loss or damage caused by fire, regardless of what started the fire. However, there are two exceptions:

·         Coverage applies to fire damage to money and securities.  

NOTE: This is very important because other commercial property coverage forms do not respond to fire damage to money and securities.

·         Coverage applies when fire damages a safe or a vault.

NOTE: This is duplicate coverage with property coverage forms. It could be considered primary because it is specific.

(4) Money Operated Devices

The loss of property from within vending machines or other coin- or money-operated devices is excluded unless the machine continuously counts and records the money.

NOTE: This exclusion cannot be bought back, nor is there a standard endorsement available to add this coverage.  

(5) Motor Vehicles or Equipment and Accessories

Damage to or loss of any motor vehicle, its accessories, or trailer is excluded.

NOTE: Theft coverage for motor vehicles can be included under different commercial automobile insurance policies. Additionally, vehicle manufacturers can obtain coverage through commercial property insurance forms. Unlike other ISO coverage forms, CR 00 21 does not define the term “motor vehicle.”

IMPORTANT NOTE: The Transfer Or Surrender Of Property exclusion has been removed with the 06 22 edition due to the new Kidnap, Ransom, Extortion And Other Unlawful Demands exclusion.

(6) Vandalism

There is no coverage for any vandalism or malicious mischief damage to the following:

·         premises or exterior of the premises

·         other property

·         safes

·         vaults

·         cash registers or drawers 

NOTE: Vandalism and malicious mischief are properly covered under commercial property insurance forms. In some cases, vandalism and theft can occur simultaneously, resulting in multiple types of loss. However, it's important to note this exclusion does not apply to money or securities. This means damage caused by vandalism and malicious mischief to money and securities may be covered, which is significant because such damage is not covered under the commercial property policy forms.

Example: Vandals break Oscar’s Office Outlet’s showroom windows and vandalize the premises. They overturn the file cabinets, destroying various securities stored inside. The commercial property coverage form should cover the building and contents losses, but not the damage to the securities. Damage to the securities is covered under the crime coverage, but there is no coverage for damage to any of the other property.

(7) Voluntary Parting of Title to or Possession of Property

(06 22 edition)

There is no coverage if the named insured or someone working with them is tricked by any fraudulent or dishonest act into parting with title to or possession of any covered property.

NOTE: CR 04 17–Fraudulent Impersonation provides coverage for certain types of trickery.

Related Article: CR 04 17­–Fraudulent Impersonation

f. The following exclusions apply to Insuring Agreement A. 6: Computer and Funds Transfer Fraud.

(06 22 edition)

(1) Authorized Access

Coverage does not apply if the loss is caused by an employee, authorized person, or entity committing fraud by entering or changing electronic data or a computer program within any computer system. In the 06 22 edition, the phrase "owned, leased, or operated by the insured" has been removed.

(2) Credit Card Transactions

Coverage does not apply when a loss is due to any type of credit, debit, charge, or other similar card being used. There is also no coverage when the loss results from information contained on any of those cards. In the 06 22 edition, “stored value” has been removed.

(3) Exchanges or Purchases

There is no coverage for loss resulting from property relinquished during a purchase or exchange.

NOTE: This exclusion cannot be bought back, nor is there a standard endorsement available to add this coverage.

(4) Fraudulent Instructions

Coverage does not apply if an employee, other person, or entity acts on any kind of false or fraudulent instructions to transfer, pay, or deliver money or securities, or other property, which a financial institution acted upon to debit or transfer from the insured's account. This exclusion remains in effect even if the named insured's account is debited or closed because of such instructions. In the 06 22 edition, the term 'financial institution' has been replaced with 'other person or entity.'

The only exceptions to this exclusion are outlined in Insuring Agreement A.6.b., which details specific fraudulent instruction situations that are covered.

NOTE: This exclusion appears to be a way to clarify the specific circumstances when coverage applies and exclude all other situations.

(5) Inventory Shortages

There is no coverage when the fact of a loss is based solely on an inventory shortage or a profit and loss statement.

E. CONDITIONS

The conditions listed below are in addition to the Common Policy Conditions.

1. Conditions Applicable to All Insuring Agreements

a. Additional Premises or Employees

Coverage automatically extends when a named insured hires new employees and/or adds premises during the policy period. The insured does not need to notify the insurance company about these changes, and no additional premium is charged for the remaining duration of the Policy Period specified on the Declarations.

However, there is an exception to this condition. It does not apply when the new premises or employees result from a consolidation, merger, or acquisition.

NOTE: Condition E. 1. c. Consolidation–Merger or Acquisition below provides additional information on the exception.

b. Cancellation or Termination

(06 22 edition)

This is a new condition with the 06 22 edition.

(1) Coverage Termination

This cancellation provision is in addition to the Common Policy Conditions.

For the First Named Insured:

·         The insurance will terminate entirely and immediately on the date of:

o   A control change

o   Voluntary dissolution

o   Voluntary liquidation

For any Insured other than the first named insured:  

·         The insurance will terminate immediately on the date of:

o   A change of control for that insured

o   Voluntary dissolution

o   Voluntary liquidation

When the policy is terminated for any reason above, the first named insured will receive a pro rata premium refund. 

(2) Individual Insured or Coverage Cancellation

The Insurance Company, or First Named Insured, may cancel the policy for any insured, Insuring Agreement, or coverage, provided it follows the requirements of the Common Policy Conditions.

(3) Termination of Coverage As To Any Employee or ERISA Plan Official

If an employee or ERISA plan official commits theft, engages in fraud, or dishonest conduct, and it is discovered by a designated person, human resources employee, or equivalent, the insurance coverage will terminate on the date specified in the notice sent by mail from the insurance company. This termination will take effect at least 30 days after the notice is mailed. 

The designated person or human resources employee cannot be in collusion with the employee or ERISA Plan official, and this condition applies regardless of when they learn of the fraudulent or dishonest act.

The insurance company will send notice to the first Named Insured at their latest known mailing address. If the termination is sent by mail, proof of mailing will suffice as evidence notice was provided.  

c. Concealment, Misrepresentation, or Fraud

Any fraudulent act committed by the named insured invalidates the coverage. If the named insured or any insured intentionally misrepresents or hides material facts related to the insurance provided, the property insured, the insured’s interest in that property, or any claim made under the insurance, the policy becomes void.

Related Court Case: Insured's Material Misrepresentation in Application Warranted Denial of Coverage

d. Consolidation–Merger–Acquisition

(06 22 edition)

While this is not a new condition in the 06 22 edition, a second provision has been added for a subsidiary acquiring more than 50% of voting stock or rights.

(1) Notification Must Be Provided

When the named insured merges, consolidates, or acquires another entity, or if the insured purchases or acquires the assets or liabilities from another entity and remains the only surviving entity, the insurance company must be informed promptly.

·         Notice to the insurance company must be in writing.

·         The insurance company must provide written consent to extend coverage.

·         The insurance company has the option to accept or decline the additional exposure.

·         If the insurance company accepts the additional exposure, it may require an additional premium.

Because the insurance company's decision may take some time, the following applies:

·         Automatic coverage is provided for up to 90 days following the date of consolidation, merger, purchase, or acquisition of the merged or acquired entity and its employees for the following:

o   premises

o   assets

o   liabilities

·         Coverage ends after 90 days unless the insurance company has approved continued coverage.

·         Coverage applies only to losses occurring after the date of consolidation, merger, or acquisition and will not apply retroactively.

If an employee benefit plan is acquired in the transaction, it is automatically included as an insured.

(2) Coverage Automatically Provided

If the named insured acquires a subsidiary and owns 50% or greater of voting stock or rights, then the following applies:

·         Loss sustained coverage will automatically cover the subsidiary if a loss takes place; and,

·         is discovered by a designated person at any time during the policy period shown in the Declarations.

However, the following are excluded:

·         Exceptions for the acquired subsidiary found in the Loss Sustained During Prior Insurance Conditions E.1.i and E.1.m.

·         The time period specified in the Extended Period to Discover Loss Condition E.1.h applies if the assets acquired exceed the Percentage Of Total Assets Application To Subsidiary Acquisitions reported in the most recent fiscal year-end financial statements before the policy's effective date.

·         No claims, whether reported or paid, that would be covered under this insurance, have been made in the three years before the acquisition date.

The insured is not required to inform the insurance company of the acquisition, and no additional premium is charged for the remaining policy period specified on the Declarations.

If an employee benefit plan is acquired in the transaction, it is automatically included as an insured.

e. Cooperation

The insured is required to cooperate and collaborate with the insurance company, as outlined in the policy’s terms and conditions.

Related Court Case: Breached Policy Provisions Justify Denial of Coverage

f. Duties in the Event of Loss

(06 22 edition)

The insured has specific duties to fulfill upon discovering a loss or a potential risk of loss or damage to money, securities, or other property.

(1) The insured is required to do all of the following, except as outlined below in (2) Policy Deductible:

·         Inform the insurance company as soon as possible.

NOTE: In the 06 22 edition, it is no longer required to notify local law enforcement even if the insured has reason to believe a violation of the law has occurred.

·         Submit a detailed, sworn proof of loss to the insurance company within 120 days of discovering the loss.

NOTE: This is longer than in most policies because of the unusually long time that may be needed to work through a complicated employee theft scheme or other type of fraud.

·         Work with the insurance company during the investigation and settlement of the claim.

·         Provide any relevant records related to the loss for the insurance company's review.

·         Attend an examination under oath and sign a statement of the answers provided. This is only necessary if the insurance company requests it.

·         The named insured must protect all rights of recovery it has against any responsible party for a loss paid under this coverage. The named insured must not relinquish those rights.

NOTE: This duty applies only to events occurring after the loss. Therefore, the named insured can waive any and all rights of recovery against any party it chooses before a loss.

Example: Paul performs all security checks for Jerry’s employees. The agreement between Jerry and Paul states that Jerry will hold Paul harmless for any errors made by Paul. Kenny, an employee who cleared all of Paul’s security checks, stole $15,000 from Jerry and is now untraceable.

An investigation by the insurance company shows Kenny had multiple felony convictions that Paul failed to discover. However, the insurance company cannot seek recovery from Paul because Jerry waived his rights of recovery against Paul before the loss occurred.

(2) Policy Deductible

If, at the time of loss, the loss is believed to be under the deductible percentage specified on the Declarations, the insured does not need to notify the insurance company. However, if the insured discovers or suspects the loss exceeds or might exceed the deductible percentage, they must take the following steps:

·         Notify the insurance company within 15 days of:

o   the date on which the loss was recognized to exceed the deductible percentage,  

o   the termination or cancellation date of the policy, or

o   the time limit specified in the Extended Period To Discover Loss Condition.

·         Within 120 days from the date of notice to the insurance company, the insured:

o   must provide the insurance company with a detailed and sworn proof of loss, and

o   cooperate with the insurance company as it investigates and settles the claim, and

o   secure all its recovery rights against any responsible party for a loss covered under this policy. The named insured must not give away those rights.

NOTE: This obligation applies only to events occurring after a loss. Therefore, the named insured may waive any or all rights of recovery against any party it chooses prior to a loss.

(3) Law Enforcement Must Be Notified

The insured must notify law enforcement if they suspect a legal violation has occurred. This provision excludes losses covered under Insuring Agreements A.1.a—Employee Theft, A.1.b—ERISA Plan Official Dishonesty, A.1.c—Employee Theft of Clients’ Property, and A.2—Forgery or Alteration. 

g. Employee Benefit Plans

(06 22 edition)

When a covered loss occurs, the payment will be made directly to the employee benefit plan that incurred the loss. A payment to any plan releases the insurance company completely. 

NOTE: This is not employment practices legal liability coverage, which protects against issues like failing to enroll an employee during the open enrollment period. Employee benefit plans coverage applies to fraudulent or dishonest acts, such as theft of retirement funds by an employee.

h. Extended Period to Discover Loss

(06 22 edition)

Losses discovered by a designed person must occur before the cancellation or termination date of coverage for any insured, insuring agreement, or coverage, but loss can be discovered during either of the following:

·         Within one year from the date coverage is cancelled or terminated. However, the extended period to discover loss ends immediately on the date the named insured obtains other coverage.  

Example: Patty was unaware that her employees were embezzling money from the cash registers. Her crime insurance expired on 01/01/2026 and was not renewed. She learned of the loss on 06/10/2026. The insurance covers the theft if the employees started stealing before 01/01/2026. Any theft occurring after this date is not covered.

·         Coverage for any ERISA employee benefit plan ends one year after the coverage is canceled or terminated. However, if the insured or ERISA employee benefit plan acquires other coverage under Insuring Agreement A.1.b—ERISA Plan Official Dishonesty that offers the same coverage, the extended discovery period will end immediately on the effective date. The new coverage must be at least the minimum required by ERISA, and the replacement policy must cover losses incurred before the new policy's start date.

i. Joint Insured

(06 22 edition)

·         There may be cases where more than one insured is named on the declarations. In those cases, the first named insured acts for itself and all other insureds with respect to the coverage that CR 00 21 provides.

Example: The named insured on the declarations reads:

John Wilson

Wilson, LLC

Wilson, Johnson, and Miles

As the first named insured, John Wilson is responsible for paying the premium, but he does not make the payment and receives a cancellation notice since he is the first insured listed. John does not inform the other entities that coverage has been canceled.

Subsequently, a loss occurs, but there is now no coverage because the policy has been canceled. The other named insureds have no recourse against the insurance company because proper notification was provided to the first named insured.

·         Knowledge possessed by a designated person about any insured's circumstances that impact the insurance coverage is deemed to be knowledge held by all insureds. This is crucial because the named insured might not be the sole owner of all insured entities on the policy. These could be partnerships or corporations with substantial external ownership.

Example: Continuing with the previous example, before the cancellation, John Wilson, the policy's designated person, permits Wilson, Johnson, and Miles to hire Millie, an employee of his. John forgets to inform them that Millie has a criminal record.

Any employee theft loss involving Millie is excluded because John knew about her background, and as the designated person, Wilson, Johnson, and Miles are deemed to have known this as well.

·         Employees of one insured are regarded as employees of all insureds.

NOTE: In the 06 22 edition, paragraph (4) regarding the extended period to discover loss for an individual insured has been removed and relocated to the Extended Period to Discover Loss Condition.

·         The insurance limit applies to all insureds collectively. A separate limit does not apply to each insured.

Example: All three named insureds shared a single bookkeeper. When she didn’t return from her vacation, it was discovered that all of the insured’s accounts had been emptied.

·         John Wilson sustains a $100,000 loss

·         Wilson, LLC sustains a $50,000 loss

·         Wilson, Johnson, and Miles sustain a $75,000 loss

From this single occurrence, the insurance company pays only the $100,000 limit on the declarations.

·         Once the insurance company pays the first named insured for a loss affecting any Insured or employee benefit plan, it is then fully released for that loss. 

Example: The insurance company pays John Wilson $100,000 for the loss with Millie, the bookkeeper. After receiving the payment, he leaves town. The other two insureds named in the policy do not receive any payout and can only pursue claims against John Wilson's assets.

j. Legal Action Against Us

As with most policies, no insured can take legal action against the insurance company for a loss until the following conditions have been satisfied.

·         The insured has fulfilled all the conditions of the policy.

·         An insured must wait 90 days after submitting a proof of loss before initiating legal action.

·         A lawsuit must be filed within two years of discovering the loss. 

o   It is important to note that the two-year period starts not from when the loss was filed, but from when it was discovered.

o   If a state law or local regulation mandates different timeframes, the policy is amended or aligned accordingly to meet those requirements.

k. Liberalization

The insurance company may revise the policy to expand the coverage without charging any additional premium. If it does so 45 days before or during this policy period, the expanded coverage applies to this policy.

l. Loss Sustained During Prior Insurance Issued by Us or Any Affiliate

(06 22 edition)

An individual or group of individuals may engage in numerous dishonest acts over a period of years before being caught. All of these acts, whether a single event or multiple events over these years, are regarded as a single occurrence.

If the named insured maintains continuous coverage with the same insurance company or group of insurance companies, coverage applies retrospectively to the date when the continuous insurance started.

It is important to keep in mind, though, that insurance limits do not carry over from year to year. Instead, the highest limit available during the entire period is available to settle the total loss when it occurs. This condition now has three parts and is illustrated with three examples due to confusion and court cases like Auto Lenders Acc Ace. Corp. v Gentilini Ford, Inc., 181 N.J. 245, 854 A.2d 378 (2004).

Example: Alice stole the following from her employer:

·         $50,000 two years ago

·         $20,000 last year

·         $30,000 this year

For a total of $100,000.

Alice’s employer maintained an insurance coverage limit of $50,000 annually over the course of these three years.

These limits cannot be combined, even though the thefts occurred over multiple years, because this provision treats them as a single event. The maximum available limit for this single occurrence is $50,000.

(1) Loss Sustained Partly During This Insurance and Partly During Prior Insurance

If a loss occurs during the Policy Period indicated on the Declarations and involves an incident partly occurring during this policy term and partly during a canceled or terminated policy from the same insurer or an affiliate, with no coverage gap, the policy will cover the current period's loss first. Losses from previous periods will be paid within the coverage periods of the prior insurance.

A designated person must discover the loss.

(2) Loss Sustained Entirely During Prior Insurance

If a designated person discovers a loss during the policy period caused by an event under a previously canceled or terminated policy issued to the insured or any predecessor, this policy will cover the loss if the following conditions are met.

·         This policy took effect when the previous insurance was canceled or terminated, and

·         This policy would have covered the loss had it been in effect at the time of the incident. 

The loss will be settled as follows:

·         Initially, the insurance company will cover the loss based on the most recent previous policy.

·         Then, it will settle the remaining amounts from any other previous policy(s).

(3) When the insurance company settles losses under sections (1) and (2) above:

·         The insurance company will pay no more than the highest single Limit of Insurance for the entire loss occurring during the policy period, whether the coverage is under this policy or a prior policy issued by the insurer.

·         No settlement is issued until the applicable current policy deductible is met. This deductible is the only one that applies to the total loss settlement, regardless of how many policy periods are involved.

o   If a loss does not occur under the current policy, the deductible shown in the declarations under the most recent prior insurance will be applied.

o   If the deductible exceeds the loss under this insurance or the most recent prior insurance, the insurance company will apply the remaining deductible to the remaining loss under the prior insurance.

o   No other deductible that might have been applicable to the loss will be relevant to the loss.

Examples:

Bob has been stealing from Below Ground Enterprises for three years, which they only discovered this year, and they estimate the total loss at $100,000.

Scenario 1: The current policy has an insurance limit of $100,000, up from $25,000 three years ago. The insurance company pays $100,000.

Scenario 2: The limit was reduced from $100,000 to $25,000 two years ago. However, the insurance company still pays Below Ground $100,000 because that was the insurance limit at the time of loss.

m. Loss Sustained During Prior Insurance Not Issued by Us or Any Affiliate

(06 22 edition)

(1) No Lapse In Coverage

If a designated person discovers a loss during the policy period resulting from an event under a previously canceled or terminated policy issued by another company, and the discovery period has expired, this policy will cover the loss if the following conditions are met:

·         This policy took effect when the previous insurance was canceled or terminated, and

·         This policy would have covered the loss had it been in effect at the time of the incident. 

This condition applies only if there was no lapse in coverage between the current and previous coverage. Even a one-day lapse without coverage invalidates this crucial benefit.

(2) Loss Settlement Condition

·         The maximum amount paid for the total loss is the lesser of the available Limits of Insurance during the policy period, regardless of whether it applies under this insurance or under the prior canceled or terminated policy.

·         The deductible indicated on the Declarations for the prior cancelled or terminated policy will be applicable.

(3) Coverage Under This Condition Is Subject to the Following

·         If a loss is partially covered by both the Loss Condition of E.1.l. and this provision, the coverage cannot be combined with the coverage under Loss Condition E.1.l to increase the insurance limits. The limits under Condition E1.l. are considered alongside those of the previous insurer, and the lesser limit is selected.

·         If a loss is covered under this condition and not subject to the above paragraph, the recoverable amount is part of and not in addition to the Limit of Insurance applicable to this coverage.

o   This amount is also limited to the lesser of the recoverable amount as of the policy's effective date or the previous canceled or terminated policy, if the prior policy had still been in effect.

NOTE: The important distinction is that the highest limit applies to settling claims when coverage is continuous with a single company or group. If coverage moves between companies, the lowest limit applies to settling claims. This creates a significant gap in coverage if coverage moves from one insurance company to another.

Example: Number One, Inc. moved its coverage from STU Accident and Casualty Insurance Company to ABC Indemnity Company, where it had been insured for five years.

Number One, Inc. found a loss that occurred during the STU policy's term but after the discovery period had ended.

ABC Indemnity will cover the loss up to the lesser of the limit specified in the STU policy or its own policy. 

n. Other Insurance

(06 22 edition)

This section contains only editorial changes with the 06 22 edition.

Other insurance may also be available to the named insured for a loss covered by this insurance. If such coverage exists and can be collected, the following explains how the insurance company will limit its responsibilities:

(1) Primary Insurance

·         If other insurance is written under the same terms and conditions as this insurance, the policies share any loss in proportion to their respective limits.

·         If the other insurance is not written under the same terms and conditions, this coverage is considered excess. This means it will pay only after the loss exceeds either the limit of insurance under the other policy or the deductible under this policy, whichever is greater.

NOTE: When payment is made by this insurance, it is paid under the terms and conditions of this policy.

Example: Hershel changes insurance companies. Due to the cancellation and non-renewal terms and conditions, the two package policies overlap by two days. A holdup occurs at his business on one of those days.

Scenario 1: Both crime coverages are the same, so each one contributes equally.

Scenario 2: One of the package policies includes an automatic property extension endorsement that provides holdup coverage with a $2,500 limit. The policy with this extension is primary, while the crime coverages are excess.

The proportional statement applies even if the insured cannot collect from the other coverage carrier.

NOTE: This statement appears to conflict with the lead language, which states that coverage must be both available and collectible before the terms of this condition apply.

(2) Excess Insurance

·         If this insurance is excess over another policy, this policy only pays after the limit and deductible of the other coverage are exhausted.

·         If a deductible applies to this coverage, the deductible amount is reduced by the amount of the underlying coverage and the underlying deductible. This means the insured does not have to jump the hurdle of both the deductible and the underlying limits.

Example: Building on the previous example, each of the two crime coverages had a $2,500 deductible. The property extension also had a $2,500 limit, which was satisfied, so the crime coverages paid the remaining loss, up to the limit of insurance condition.

·         The other coverage amount over which this coverage is excess is not the responsibility of this insurance, even if that amount cannot be collected by the insured.

o. Ownership of Property; Interests Covered

(06 22 edition)

This section contains only editorial changes.

This insurance only covers the following types of property:

·         Property owned or leased by the named insured.

·         Property the named insured possesses, regardless of the capacity in which it is held.

·         Property the named insured is legally responsible for, but only if that liability existed prior to the loss.

This condition clarifies that insurance coverage is exclusive to the named insured. Property owners for whom the insured holds property or is legally responsible cannot make direct claims with the insurance company. Instead, the named insured must file any claims on their behalf.

p. Records

The insurance company needs to verify the claimed loss amount, so the named insured must keep records of their property to facilitate this process.

NOTE: This is a payment condition. If the named insured fails to maintain records to verify claims, a loss may not be paid.

q. Recoveries

(06 22 edition)

Recoveries can occur either before or after a claim is settled. Whether initiated by the insurance company or the insured, they will be applied net of recovery expenses. The recovery amount is first reduced by recovery expenses, and the remaining balance is then returned in the following order:

·         First, the named insured receives the difference between the total loss and what the insurance company paid.

·         Next, the insurance company receives the amount it paid for the loss.

·         Next, the named insured is paid the deductible amount they were responsible for.

·         Lastly, the named insured receives any remaining amount this insurance did not cover.

Recoveries do not include reinsurance, suretyship, security, or indemnity recovered by the insurance company, nor do they include the cost of original securities if duplicates were issued.

r. Territory

(06 22 edition)

This insurance covers losses incurred by the named insured due to an event occurring anywhere in the world.

s. Transfer of Your Rights of Recovery Against Others to Us

(06 22 edition)

The only change to this section in the 06 22 edition is the replacement of the word “organization” with “entity,” which we do not use in our content. 

Under Condition f.Duties in the Event of Loss above, the named insured was required to secure all rights of recovery. Under this Condition, the insured is required to transfer those rights to the insurance company after the named insured sustains a loss and the insurance company pays. The named insured continues to be required to secure and not impair those rights.

t. Valuation–Settlement

(06 22 edition)

Valuation is very important and varies depending on the type of property. It will be determined as follows:

(1) Money

·         Money is valued at its face value.

·         Foreign currency can be replaced by either its face value or its equivalent in U.S. dollars, based on the insured's choice. The value used is the exchange rate published in The Wall Street Journal on the day the loss was discovered.

Example: Mary is preparing for a trip to a foreign country, where she has exchanged a significant amount of local currency, expecting to stay for a long period to negotiate a contract. The day before her departure, her money and other belongings were stolen, leading her to contact her insurance company immediately.

The next day, all flights to the country are canceled due to a coup, causing the currency to lose value. Despite this, the amount of Mary’s claim remains the same because it is calculated based on the Wall Street exchange rate on the day she discovered the loss.

(2) Securities

Securities are valued at their closing price on the day the loss was discovered. The insurance company determines the method of settling the claim.

·         It can replace securities either in-kind or with cash, then require the named insured to transfer all rights to the lost securities to the insurance company.

·         The second option allows the insurance company to cover the cost of a lost securities bond, enabling the issuance of duplicate securities.

o   The cost for this option is limited, though, to a premium cost as would be similar to a bond penalty amount equal to either the market value of the securities as of the close of the business day when the loss was discovered or the securities limit of insurance, whichever is less.

(3) Property Other than Money and Securities

Other property is valued at replacement cost.

·         Payment is limited to the least of the following: 

o   The insurance limit for lost or damaged property shown on the declarations.

o   The amount to replace such property with similar property used for the same purpose.

o   The actual cost incurred by the named insured to repair or replace the property.

·         Payment for the replacement cost valuation is made only after the property has been repaired or replaced and occurs within a reasonable timeframe.

o   If the property is not repaired or replaced, the payment is based on the actual cash value of the property.

·         At the named insured’s option, the insurance company pays for loss or damage to such property:

o   in the money of the country where the loss or damage was sustained, or

o   the equivalent in U. S. dollars.

§  The equivalent value is determined by the exchange rate or the value published in The Wall Street Journal on the day the loss was discovered.

·         When the insurance company pays for or replaces property, it assumes ownership of that property.

2. Additional Conditions Applicable to Specific Insuring Agreements

(06 22 edition)

a. Under Insuring Agreement A.1.b—ERISA Plan Official Dishonesty Insuring Agreement

This is a new condition with the 06 22 edition.

(1) Limit of Insurance

For A.1.b—ERISA Employee benefit plan, the insured is responsible for providing the insurance company with the coverage limit. As of the effective date of the policy, the limit must be equal to or exceed the minimum coverage amounts mandated by ERISA, which are as follows:

·         If the plan does not hold employee securities, the limit should be the lesser of 10% of the funds handled or $500,000, but no less than $1,000.  

·         If the plan holds employee securities, the limit should reflect the lesser of 10% of the amount of funds handled or $1,000,000, but not less than $1,000.

·         If the policy covers more than one ERISA employee benefit plan, the limit of insurance must be enough to cover each plan individually.

·         If the insured discovers at the time of a loss that the ERISA plan limit no longer meets the minimum coverage requirements, the insurance company will automatically increase the coverage limit to the minimum amount. The insured is not required to pay an additional premium for the increased limit.  

·         If the ERISA-mandated minimum coverage amount changes after the policy's effective date, the new minimum coverage will automatically take effect without additional premium for the remainder of the policy term.

(2) Payment for Loss Sustained By Multiple Plans

The insurance company will make payments to each individual plan or to combined funds, securities, or other property belonging to multiple ERISA employee benefit plans, based on the coverage amount required by each plan.

(3) Deductible Amount

A deductible listed in Section C does not apply to losses under an ERISA employee benefit plan covered by the A.1.b. Insuring Agreement.

b. Under Insuring Agreement A.1.c—Employee Theft of Clients Property

The following replaces E.1.o—Ownership of Property; Interests Covered Condition:   

Property Covered in this Insuring Agreement is limited to:

·         Property that belongs to or is rented by the insured’s client.

·         Property held for others by the insured’s client.

·         Property for which the insured client is legally responsible before the loss occurred.

This insurance benefits only the insured, who is responsible for submitting claims. No other parties, including the insured’s clients, have rights or benefits under this agreement.

c. Under Insuring Agreement A.2—Forgery or Alteration

(1) Deductible Amount

Legal expenses incurred under this insuring agreement are not subject to a deductible.

(2) Electronic and Mechanical Signatures

The insurance company considers electronically or mechanically generated or reproduced signatures equivalent to handwritten signatures.

(3) Proof of Loss

The named insured must include the instrument involved in the loss, such as a check, with the proof of loss. If they cannot, they must provide an affidavit explaining the cause and amount of the loss.

NOTE: Since coverage is now worldwide, “Territory” has been removed with the 06 22 edition.

d. Conditions Applicable to Insuring Agreement A.5.—Outside the Premises

Armored Motor Vehicle Companies

With the 06 22 changes, the Insuring Agreement associated with this condition has been changed from A.4. to A.5.

If there is a contract allowing recovery directly from the armored vehicle company or its insurance company, this policy is excess over that recovery amount.

NOTE: b.—Special Limit of Insurance for Specified Property, 5.b.—Conditions Applicable to Insuring Agreement A.6—Computer and Funds Transfer Fraud, and b.—Territory have been removed with the 06 22 edition.

e. Under Insuring Agreement A.7—Fraudulent Impersonation

(06 22)

This is a new provision with the 06 22 edition.

(1) Change of Account Requests

The insured should make a reasonable attempt to verify the authenticity of any account change request from a customer or vendor. They must document these efforts before proceeding with transfers or modifications of any property.

Verification should be made with the client or vendor who claimed to have submitted the change request, or with an authorized person, but not with the authorized person who claimed to have made the change to the account.

NOTE: Verification cannot be made by email.

(2) Transfer Instructions

The insured should make a reasonable attempt to verify the authenticity of any transfer instruction requests from a customer or vendor. They must make a reasonable effort and document these efforts before proceeding with transfers or modifications of property.

Verification should be made with the client or vendor who claimed to have submitted the transfer request, or with an authorized person, but not with the authorized person who claimed to have made the request.

NOTE: Verification cannot be made by email.  

F. DEFINITIONS

(06 22 edition)

The following definitions apply to all Insuring Agreements.  

NOTE: The Editors added titles to enhance clarity.

1. Authorized Person

(06 22 edition)

This is a new definition with the 06 22 edition.

An authorized person is defined as follows:

·         Employee

·         Partner

·         Member

·         Manager

·         Director or Trustee

·         ERISA plan official

·         The insured, if a sole proprietor, who has the authority to:

o   change an account request

o   issue a transfer instruction

o   direct others to do the same

2. Change of Account Request

(06 22 edition)

This is a new definition with the 06 22 edition.

 

This is an instruction received directly by the insured to change a customer's or vendor's bank account or wire transfer details through email, text message, instant message, fax, phone, other electronic methods, or in writing.

3. Change of Control

(06 22 edition)

This is a new definition with the 06 22 edition.

·         When more than 50% of the insured's assets are purchased, or when there is a merger or consolidation of the insured with an entity that is not another insured, and the insured is not the surviving entity. 

·         Any person, entity, or affiliated group of persons or entities that obtains the right to elect, appoint, or designate more than 50% - or exercise majority control - of the board of directors, boards of trustees, or their functional equivalent of any insured.

4. Client

(06 22 edition)

This is a new definition with the 06 22 edition.

Any natural person or entity receiving goods or services from the insured for a fee or under a written agreement with the insured.

5. Computer Program

A set of related electronic instructions that guide how a computer functions. This program also controls attached devices. It enables computers and connected devices to receive, process, store, or transmit electronic data.

6. Computer System

This is not a newly defined term, but it has an entirely new definition in the 06 22 edition.

·         Any portable or handheld computer, electronic storage, and related peripheral devices.

·         Any type of system and application software.

·         Any communication networks related to the two points above, including:

o   the internet connected to or used with a computer or device that collects, transmits, processes, stores, or retrieves electronic data, and

o   is owned, leased, or operated by:

§   the insured.

§  an employee, as long as they have agreed in writing to the insured’s personal device use policy.

§  an authorized third party while providing services for the insured, but only regarding electronic data.

7. Counterfeit Money

This definition has two parts: first, it must imitate money; second, the imitation is created to be accepted as genuine money.

Example: Lacie manufactures hundreds of $100 bills.

Scenario 1: Lacie is selling a board game that includes play money. This is not counterfeit money.

Scenario 2: Lacie is working with a group of criminals to obtain retail items in exchange for the counterfeit money. This is counterfeit money.

Scenario 3: Peter buys Lacie’s board game. He thinks the money looks very real, so he passes it to another as though it is a real number. Even though the original manufacturer intended the money to be play money, Peter’s use of it makes it counterfeit.

8. Custodian

The named insured, along with any partners, members, or employees responsible for caring for property inside the premises, is included. However, a custodian does not include anyone acting as a watchperson or janitor at the time of the loss.

NOTE: A watchperson is defined as someone hired to watch. An employee who works late and is responsible for locking up upon leaving is not considered a watchperson. The term 'Janitor' is not specifically defined, which is problematic because the custodian definition states that a person “acting” as a watchperson or janitor is not considered a custodian.

Example: Becky is a very dedicated administrative assistant. One Sunday night, she came in to clean the company conference room so it would be ready for a partners' meeting on Monday morning. Although she’s not a custodian during the Sunday night cleaning, she resumes custodial duties when she returns to work on Monday.

9. Designated Person

(06 22 edition)

This is a new definition with the 06 22 edition. It is defined as follows:

Any:

·         Insurance Risk Manager

·         Partner

·         Member

·         Manager

·         Director or Trustee

·         Elected, appointed, or otherwise titled officer

·         Administrator, fiduciary, director, trustee, or officer or manager of an employee benefit plan.

·         Highest ranking employee of any insured who performs the majority of duties at the insured premises. 

10. Discovery, Discover, or Discovered

(06 22 edition)

This is the point at which a designated person has sufficient information to reasonably believe that a covered loss is imminent or has already occurred. The named insured does not need to know specific details, such as the exact time or location of the event.

It also means the time when a designated person receives notice of an actual or potential claim, indicating that an insured might be liable for a loss potentially covered by this policy.

NOTE: This definition may cause confusion. The initial paragraph raises questions about how to determine when there is sufficient information to notify the insurance company. The following paragraph mentions "notice” but does not explain what it means. As a result, different interpretations might lead to litigation.

11. Electronic Data

Sounds, images, facts, and other information meeting all of the following criteria:

·         On any type of device that stores data, such as:

o   Hard or Floppy disks

o   CD-ROM’s

o   Tapes

o   Dives

o   Cells

o   Data processing devices, or

o   Media

·         Used with electronically controlled devices like computers, and

·         Stored or created on, transmitted to or from, or used with computer programs, including software utilized with computer peripherals.

12. Employee

(06 22 edition)

Employees are natural persons (not corporations):

(1) Who Meet All Of The Following Criteria:

·         Is in the named insured’s service, applying up to 30 days after such a person is terminated, unless the termination is due to theft or any fraudulent or dishonest act committed by the employee

·         Is compensated by the named insured through wages, commissions, or salary, and 

·         The insured has the authority to manage or direct activities during services provided for the named insured.  

NOTE: The distinction between employees and independent contractors can be unclear and somewhat fluid. Recent court cases have examined long-term independent contracts to assess whether individuals are genuinely independent or effectively employees. Each case varies and needs expert legal advice to decide if these individuals should be classified as employees or not.       

Example: Kent fires employee Bob. On his last day, Bob gathers keys and personal belongings, but he had made and kept a duplicate key. Two weeks later, he uses this key to steal merchandise from Kent’s warehouse. Bob qualifies as an employee under the definition and Insuring Agreement A.1. Employee Theft covers his actions.

(2) Who Are Temporary Substitutes For A Permanent Employee

This applies only if:

·         The permanent employee is on leave.

·         Supplied to address seasonal or short-term workload requirements.

NOTE: To qualify as employees, individuals must be under the control or direction of the named insured while providing services to the named insured.

(3) Who is Leased to the Named Insured:

·         under a written agreement with a leasing firm, and

·         performing duties related to the conduct of the named insured’s business.

This does not include temporary employees as defined above.

(4) Who is Part of a Non-ERISA employee benefit plan as follows:

·         Administrators, directors, managers, trustees, or employees.

·         A plan director, trustee, or employee may have administrative responsibilities solely related to the plan that are distinct from the insured’s business activities. In such cases, directors, trustees, or employees of non-ERISA employee benefit plans are regarded as employees only when managing the plan's funds, securities, or other property.

NOTE: Third-party administrators or other independent contractors hired to manage Non-ERISA covered employee benefit plan(s) are not considered employees.

(5) Who are former employees, directors, partners, members, managers, representatives, or trustees the named insured uses as consultants.

(6) Who are interns or guest students pursuing studies or duties.

(7) Who are employees of merged or consolidated entities, provided the merger or consolidation occurred before the effective date of the current policy.

(8) Who is your manager, director, or trustee during:

·         The scope of the usual duties of an employee.

·         The typical duties assigned when appointed or elected to a committee at the request of the board of directors, trustees, or functional equivalent body to carry out specific, as opposed to general, directorial actions on the insured’s behalf.

Employees are not:

·         brokers

·         agents

·         commission merchants

·         factors

·         consignees

·         independent contractors

·         any similar roles listed above

·         any other parties not specifically listed above as employees

13. Employee Benefit Plan     

(06 22 edition)

This is a new definition with the 06 22 edition.

Any employee benefit plan, whether ERISA or Non-ERISA, listed as the first named insured on the Declarations, is considered included as an insured if it is:

·         solely sponsored by another insured, or

·         jointly sponsored by another Insured and an employee organization that exclusively benefits the insured employees, including a labor organization.

14. ERISA Employee Benefit Plan

(06 22 edition)

In the 06 22 edition, ERISA has been added to the term Employee Benefit Plan, and the phrase “shown in the declarations you sponsor” has been removed. This is due to these plans can either be listed as the first named insured or added to the policy by endorsement or legal language.  

This is a welfare or pension plan subject to the Employee Retirement Income Security Act of 1974 (ERISA) and amendments.

NOTES: Examples of these plans include defined benefit pensions, target benefit plans, profit sharing, 401(k), Keogh, and Simplified Employee Pension (SEP) Plans. It also covers group health, life, disability, unemployment, and cafeteria (Section 125) plans, along with prepaid legal services. However, government plans such as Social Security are not considered employee benefit plans. This definition differs from the one provided in Liability Coverage Forms.

15. ERISA Plan Official

(06 22 edition)

This is a new definition with the 06 22 edition.

ERISA plan officials are defined as natural persons, not corporations, meeting the following criteria:

·         An individual acting as an administrator, fiduciary, director, trustee, manager, or employee engaged with an ERISA employee benefit plan; or

·         A director, trustee, or employee involved with an insured-sponsored ERISA benefit plan who manages the funds, securities, or other assets of the plan.

The ERISA plan official does not encompass the following:

·         agents

·         brokers

·         financial institutions

·         registered representatives

·         investment advisors

·         independent contractors

·         roles similar to the above

16. Financial Institution

(06 22 edition)

When Insuring Agreement A. 3.—Inside the Premises–Theft of Money and Securities is referenced, the financial institution is a(n):

·         bank

·         savings bank

·         savings and loan association

·         credit union

·         similar depository institution

·         insurance company

When Insuring Agreement A. 6.—Computer and Funds Transfer Fraud is referenced, the financial institution is a(n):

·         bank

·         savings bank

·         savings and loan association

·         credit union

·         similar depository institution

·         insurance company

·         investment company

·         stock brokerage firm

In any other Insuring Agreement, aside from A.3.—Forgery of Payment Card Instructions or A.6.—Computer and Funds Transfer Fraud, the term “financial institution” means any financial institution.

17. Financial Institution Premises

(06 22 edition)

The term 'premises' has a specific definition that differs from its usual everyday use, so it requires careful review.

·         This definition refers only to the interior space of a building occupied by a financial institution, as shown in F.16, as to Insuring Agreement A.3.—Forgery of Payment Card Instruments.

o   Sidewalks and parking lots are not considered part of the premises of the financial institution, even if they are owned or maintained by it.

·         If the financial institution occupies only a portion of a building, then the premises refers only to the area occupied by the institution.

o   This means hallways, elevators, other businesses, and the lobby of that building are NOT financial institution premises even if the financial institution owns the building but leases space to other occupants.

o   Premises refers only to the area of the building actually occupied by the financial institution.

NOTE: This definition applies only to Insuring Agreement A.3—Inside the Premises–Theft of Money and Securities.

18. Forgery

(06 22 edition)

There are two parts to the definition of forgery.

·         Signing of another person's or entity's name.

·         The intent to deceive.

Forgery does not occur when someone signs another person's name without intent to deceive. Also, if a person signs using their own name but lacks the authority to do so, no forgery takes place.

19. Fraud or dishonesty

(06 22 edition)

This is a new definition with the 06 22 edition.

The definition of fraud or dishonesty includes:

·         larceny

·         theft

·         embezzlement

·         forgery

·         misappropriation

·         wrongful abstraction and conversion

·         willful misapplication

·         fraudulent or dishonest acts

·         when an act or arrangement is prohibited under Title 18, Section 1954 of the US Code

NOTE: Fraudulent instruction has been removed with the 06 22 edition due to updates to the Computer and Funds Transfer Fraud Insurance Agreement.

20. Manager

A natural person who is a director of a limited liability company.

NOTE: Manager is not the typical employee with supervisory responsibilities. That person is considered an employee.

21. Member

An owner of a limited liability company who might also act as a manager. A member can be a natural person or a non-human entity, such as a corporation or nonprofit organization, but to serve as a manager, one must be a natural person. 

22. Messenger

(06 22 edition)

Messengers are individuals who have care and control of property while off the insured premises. They can be the named insured, a relative, partners, members, or employees of the insured.

NOTE: Most entities are not individuals and do not have relatives. The expansion of the term "messenger" to include relatives applies only when the named insured is an individual.

23. Money

(06 22 edition)

This term means:

·         Currency

·         Coins

·         Banknotes with a face value in regular use

·         Traveler’s checks

·         Money orders held for sale

It also includes any of the named insured’s deposits with a financial institution. This broadening applies only to coverage provided by Insuring Agreements:

·         A.1.a—Employee Theft

·         A.1.b—ERISA Plan Official Dishonesty

·         A.1.c—Employee Theft of Clients Property

·         A.2.—Forger or Alteration

When Insuring Agreement A. 6.—Computer and Funds Transfer Fraud provides coverage, deposits of the named insured in any financial institutions listed in the F.16 definition of Financial Institutions are also considered money.

NOTE: Cashier’s checks are not considered money.

24. Non-ERISA Employee Benefit Plan

(06 22 edition)

This is a new definition with the 06 22 edition.

It pertains to any welfare or pension benefit plan that does not qualify as an ERISA plan.

25. Occurrence

(06 22 edition)

This term has different meanings under different Insuring Agreements.

a. Insuring Agreements A.1.a—Employee Theft – and – A.1.c—Employee Theft of Clients Property

When referenced in Insuring Agreement A.1.a and A.1.c., an occurrence can be one act, multiple acts combined, or a series of acts committed by an employee during the policy period. These acts do not need to be connected, though they can be. The employee may carry them out alone or in collusion with others.

Examples:

Scenario 1: Five employees collaboratively skim money from their company’s accounts at various times and through different methods. This is considered one occurrence.

Scenario 2: Five employees, unaware of each other’s plans or actions, skim money from their company’s accounts at various times and using different methods. Each incident is considered a separate occurrence.

The policy period is the period listed on the declarations, but as modified by Conditions:

·         E.1.l.—Loss Sustained During Prior Insurance Issued By Us or Any Affiliate, and

·         E.1.m. —Loss Sustained During Prior Insurance Not Issued By Us or Any Affiliate

These conditions explain how losses from previous insurance periods are managed.

b. When used in Insuring Agreement A.1.b—ERISA Plan Official Dishonesty

·         Occurrence refers to a single act, the aggregate of multiple acts, or a series of acts committed by an ERISA plan official during the policy period.

·         These acts do not have to be related, although they may be.

·         The act can be carried out by the official alone or in collusion with others.

·         The policy period is the period listed on the declarations, but as modified by Conditions:

o   E.1.l.—Loss Sustained During Prior Insurance Issued By Us or Any Affiliate, and

o   E.1.m.—Loss Sustained During Prior Insurance Not Issued By Us or Any Affiliate

These conditions explain how losses from previous insurance periods are managed.  

c. When used in Insuring Agreement A. 2—Forgery or Alteration

·         Occurrence refers to a single act, the aggregate of multiple acts, or a series of acts committed by an employee during the policy period involving one or more instruments.

·         These acts do not have to be related, although they may be.

·         The employee may commit the act(s) alone or in collusion with others.

·         The policy period is the period on the declarations, but as modified in Conditions:

o   E.1.l.Loss Sustained During Prior Insurance Issued By Us or Any Affiliate, and

o   E.1.m.Loss Sustained During Prior Insurance Not Issued By Us or Any Affiliate

These conditions explain how losses from previous insurance periods are managed. 

d. When used in any other Insuring Agreement

·         Occurrence refers to a single act, the aggregate of multiple acts, or a series of acts committed during the policy period.

·         These acts do not have to be related, although they may be.

·         The act(s) may be committed by a person acting alone or in collusion with others.

·         The act(s) are not required to have been committed by a person.

Example: The individuals involved in the theft ring have not been identified. However, evidence indicates that an organized group has stolen hundreds of different products from the insured’s warehouse over the past five months. This is a single occurrence.

·         The policy period is the period on the declarations, but as modified in Conditions:

o   E.1.l.Loss Sustained During Prior Insurance Issued By Us or Any Affiliate, and

o   E.1.m.Loss Sustained During Prior Insurance Not Issued By Us or Any Affiliate

These conditions explain how losses from previous insurance periods are managed.

26. Other property

(06 22 edition)

Tangible property with inherent value but is not classified as money, securities, electronic data, or computer programs. Additionally, it does not include any property excluded elsewhere in this Insurance.

27. Premises

Premises means only the interior space. It does not include the sidewalk, parking lot, or any outdoor areas. Additionally, it pertains only to the interior of the part of the building occupied by the named insured for conducting its business.

NOTE: What part of the building does the named insured occupy when they are a tenant in a mall with an interior corridor or if they, operate a pushcart or kiosk inside the mall? How is the storage locker located in a different part of the mall considered? The lease of the premises serves as the initial basis for determining the meaning of 'premises' in these situations.

28. Robbery

There are three conditions that must be met for a robbery to occur:

·         Property must be taken from a person who has custody of that property.

·         The taking must be considered unlawful.

·         The person taking the property must take one of the following actions:

o   Cause harm to the person who has custody of the property.

o   Threaten to harm the one having custody of the property.

o   Commit an unlawful act that the person having custody of the property witnesses. 

Examples:

Scenario 1: A customer at the end of an aisle in a store is seen shoplifting, prompting security to be notified. Since no one has taken control of the property from another person, a robbery has not actually occurred.

Scenario 2: An employee takes a package of product from one store to another. When the employee stops at a stop sign, a pedestrian reaches into the vehicle and steals the package. This constitutes a robbery because the employee had the package and witnessed it being taken.

29. Safe burglary

There are two types of safe burglary. Both require that the activity be an unlawful taking.

·         The first type is when the entire vault or safe is removed from the premises.

·         The second is when property is removed from inside a locked safe or vault.

o   There must be proof the safe or vault was entered by forcible entry.

o   If the safe is left open and items are removed, there is no safe burglary. 

30. Securities

Securities represent money or property, but they are not money or property. They are instruments and contracts and can be negotiable or nonnegotiable.

Examples of such instruments or contracts are:

·         tokens

·         tickets

·         revenue

·         stamps, including stamps in a postage meter.

Evidences of debt associated with credit or charge cards qualifies as securities but only if the named insured did not issue these cards.

NOTE: Some securities may represent commodities, such as grain or coal.

31. Subsidiary

(06 22 edition)

This is a new definition with the 06 22 edition.

·         Any entity owned by the insured and covered by this insurance, whether directly or indirectly, as of or prior to the effective date of the policy specified in the declarations.

·         The insured must own more than 50% of the outstanding securities or voting rights and have the authority to elect, appoint, or control a majority of the entity's board of directors, trustees, or equivalent body.

·         Similarly, it can also be an entity that the insured creates or acquires during the policy period but is subject to Consolidation–Merger–Acquisition—E.1.d(2).

·         Unless added by endorsement, this definition excludes joint ventures or partnerships, even if the insured holds an ownership interest.

32. Theft

(06 22 edition)

Theft includes safe burglary and robbery, but is not limited to these. The only requirement is that the property be taken, and that act deprives the insured of it.

Also included in this definition is the unlawful taking of property that deprives a client. This applies only as described in Insuring Agreement A.1.c—Employee Theft of Clients Property. 

Example: Manny’s Book Publishing allocated 3,000 books with the intention of recycling them. However, Phyllis, an inventory clerk, collected the books, loaded them into her van, and sold them on eBay. This situation is not considered theft, as Manny was not truly deprived of his property.

33. Transfer account

An account held by the named insured at a financial institution, used for transferring, paying, or delivering money and securities.

The transfer can be made by electronic means, such as computer telefacsimile, telephone, or other electronic means, or by following written instructions that authorize specific types of electronic transfers. However, these instructions are not those covered under Insuring Agreement A.2—Forgery or Alteration.

34. Transfer instruction

(06 22 edition)

This is a new definition with the 06 22 edition.

Under Insuring Agreement A.6.b.—Computer and Funds Transfer Fraud

This is an instruction received by a financial institution transmitted by:

·         email

·         text message

·         instant message

·         fax

·         telephone

·         other electronic

·         in writing  

directing a financial institution to transfer, pay, or deliver money or securities from an insured transfer account to a person, entity, or account outside the insured’s control.

NOTE: This does not include the instruments covered under A.2.—Forgery or Alteration.

Under Insuring Agreement A.7.—Fraudulent Impersonation

This is an instruction received by an insured transmitted by:

·         email

·         text message

·         instant message

·         fax

·         telephone

·         other electronic means

·         in writing

directing an insured to transfer, pay, or deliver money or securities to a person, entity, or account outside the insured’s control.

35. Vendor

(06 22 edition)

This is a new definition with the 06 22 edition.

A natural person or entity with a written agreement to supply goods or services to the insured. This excludes financial institutions and armored vehicle providers.

36. Watchperson

A person whose only duty is to care for and safeguard the insured property inside the insured premises.

NOTE: A watchperson hired by the named insured to patrol the grounds is not a watchperson under the definition.

CR 00 20–COMMERCIAL CRIME COVERAGE FORM (DISCOVERY FORM)

This analysis focuses only on the parts of CR 00 20 that differ from CR 00 21, including the following sections:

o   h. Extended Period to Discover Loss

o   l. Loss sustained During Prior Insurance Issued by Us or Any Affiliate

o   m. Loss Sustained During Prior Insurance Not Issued by Us or Any Affiliate

o   n. Policy Bridge–Discovery Replacing Loss Sustained

NOTE: The HOW, WHAT, WHO, and WHERE of coverage are unchanged. All differences are based on the “simple” question of WHEN.

A. INSURING AGREEMENT

The primary difference in CR 00 20 is that the occurrence can occur at any time, not exclusively within the policy period.

Example: Martin discovers his trusted employee, John, stole equipment from him. He discovered the theft on 12/05/2025, while the theft occurred on 08/03/2023.

The current policy period is 10/01/2025 to 10/01/2026.

Scenario 1: Martin is covered under CR 00 20. The loss is covered in the current policy period.

Scenario 2: Martin may be covered under CR 00 21. The loss is not covered in the current policy period but may be covered under the extended reporting period.

E. CONDITIONS

h. Extended Period to Discover Loss

(06 22 edition)

CR 00 20 provides a 60-day period to discover loss prior to the effective date of cancellation or termination, whereas CR 00 21 provides a one-year period. All other parts of this condition are identical.

Example: Paula’s commercial crime policy period is 10/01/2025 to10/01/202026. She does not renew coverage when the policy expires on 10/01/2026.

Gerald and Nancy had been stealing from Paula for three years. She discovers this on 1/31/2027.

Scenario 1: Paula is covered under CR 00 20. The loss is not covered because it was not discovered within 60 days of the date coverage ended.

Scenario 2: Paula is covered under CR 00 21. The loss is covered because it was discovered within one year of the date coverage ended.

k. Loss Sustained During Prior Insurance Issued by Us or Any Affiliate

l. Loss Sustained During Prior Insurance not Issued by Us or Any Affiliate

CR 00 20 does not contain conditions k. or l. because it does not include a limitation requiring the occurrence to occur during the policy period. In contrast, CR 00 21 includes both these conditions due to that limitation.

n. Policy Bridge–Discovery Replacing Loss Sustained

This condition applies only to CR 00 20 and only when coverage written on a discovery basis replaces coverage written on a loss sustained basis. It is also relevant only if the policy being replaced offered an extended discovery period. This restriction applies only if that extended period was still in effect when this policy was issued.

If a loss is discovered within the extended reporting period of the prior coverage, this coverage pays only in excess of that coverage’s limit of insurance plus its deductible. However, the payment will not exceed the difference between that coverage’s limit plus its deductible and this coverage’s limit of insurance.

Example:

·         Marjorie’s coverage, written on a discovery basis, has a term from 01/01/2025 to 01/01/2026.

·         Her prior coverage was written on a loss-sustained basis from 01/01/2024 to 01/01/2025, with a one-year extended reporting period.

·         Marjorie discovers a $100,000 loss on 03/02/2025.

Scenario 1: The current limit of insurance is $100,000. The prior limit of insurance was $100,000. The prior policy limit pays the loss.

Scenario 2: The current limit of insurance is $100,000. The prior limit of insurance was $50,000. Marjorie collects $50,000 from the prior policy and 50,000 from the current policy.

Scenario 3: The current limit of insurance is $50,000. The prior limit of insurance was $100,000. In this case, the prior policy pays the entire loss.

CR 00 22–COMMERCIAL CRIME POLICY (DISCOVERY FORM)

This is a monoline policy. Its wording is identical to CR 00 21, except it incorporates six conditions from IL 00 17–Common Conditions not in CR 00 21. This means there are more conditions and different letters assigned to them, but the actual content remains unchanged.

There are six conditions from IL 00 17 incorporated into CR 00 22, and one policy condition that is not located in the CR 00 21.

The six common policy conditions from the IL 00 17 are as follows:  

b. Cancellation or Termination – formerly Cancellation of Policy

With the 06 22 edition, this condition has a new name and is included in both CR 00 21 & CR 00 22; however, the coverage under each policy differs. This condition in the CR 00 22 06 22 edition is as follows:

(1) Policy Cancellation

·         The insurance company will send the cancellation notice to the last mailing address on record for the first named insured.

·         The cancellation notice will specify the date when the policy period ends, which is the effective date of cancellation.

·         If any premium refund is due, the insurance company will issue it to the first-named insured.

o   If the insurance company cancels the policy, the refund will be pro rata.

o   If the first named insured cancels the policy, the refund could be less than on a pro rata basis.

o   Even if a refund has not been made, the cancellation is still in effect. 

·         If the cancellation notice is sent by mail, proof of mailing serves as enough proof that it has been mailed.

If the policy is cancelled by the Insured:

The first-named insured can cancel the policy by providing written notice via mail or delivery, prior to the cancellation date.

If the policy is cancelled for nonpayment:

The insurance company may cancel the policy by mailing or delivering written notice of cancellation to the first named insured at least 10 days prior to the cancellation's effective date.

If the policy is cancelled for any other reason by the insurance company:

If the insurance company cancels the policy for reasons other than non-payment, it must provide 30 days written notice before the effective date of the cancellation.

NOTE: If the state where the policy is written requires more than 30 days written notice, the state regulation's time frame will take precedence over this policy term.

(2) Policy Termination

This is a new condition with the 06 22 edition.

·         If the first-named insured has a change of control, the policy will terminate immediately upon the date of change.

·         If the first-named insured is dissolved voluntarily or is liquidated, the policy will terminate immediately.

·         If any insured, other than the first named insured, has a change of control for that insured, the policy will terminate immediately as to the date of change.

·         If any insured, other than the first named insured, is voluntarily dissolved or liquidated for that insured, the policy will terminate immediately for that insured.

If the policy terminates due to any of the reasons listed above, the first named insured will receive any prorated refund owed.

(3) Individual Insured Or Coverage Cancellation

This is a new condition with the 06 22 edition.

Either the first named insured or the insurance company may cancel this policy at any time for any insured, insuring agreement, or coverage, as described in the Policy Cancellation paragraph (1) above.

(4) Termination Of Coverage As To Any Employee Or ERISA Plan Official  

This is a new condition with the 06 22 edition.

The policy will be terminated immediately for any employee or ERISA plan official when:

·         A designated person, HR employee, or equivalent, discovers theft or fraudulent act by the employee or ERISA Plan Official, regardless of whether it is discovered before or after their employment by the insured.

The policy will terminate at least 30 days after the date on the notice mailed to the first-named insured. This notice will be mailed or delivered to the first named insured’s last known mailing address on record by the insurance company.

If the notice is mailed, proof of mailing is sufficient to show it was sent.

c. Changes

Only the first named insured on the declaration can make policy changes, but only with the insurance company's approval. Any amendments or waivers to the policy terms must be provided through an endorsement issued by the insurance company and become part of the Policy.

i. Examination of Your Books and Records

The insurance company may review and audit the insured’s books and records related to the policy at any time during the policy period stated on the declarations. Additionally, they have up to three years after the policy expires to conduct such examinations.

k. Inspections and Surveys

The insurance company may, but is not required to, conduct inspections and surveys, provide reports to the insured about what they find, and suggest improvements. These inspections are solely for determining insurability and setting premiums. They are not safety assessments and do not evaluate the health or safety of workers or the public, nor do they verify compliance with laws, regulations, codes, or standards.

r. Premiums

The first named insured on the declarations is responsible for paying premiums and will also receive any returned premiums.

v. Transfer Of Your Rights And Duties Under This Policy

The insured must assign all recovery rights against any individual or entity for losses paid or settled by the insurance company. Additionally, the insured must protect these rights and ensure their duty is not compromised.

Since the CR 00 22 is a monoline policy, it does not include IL 00 03–Common Policy Declarations or IL 00 17–Common Policy Conditions. Only the CR DS 02–Crime Policy Declarations and CR 00 22—Commercial Crime Policy (Discovery Form) are required for a complete policy.

Ø  Lastly, the following policy condition appears in CR 00 22 but is absent from CR 00 21 since CR 00 22 is designated as a Discovery Form.

q. Policy Bridge – Discovery Replacing Loss Sustained

(06 22 edition)

If this policy replaced a policy providing the insured with an extended period of time to discover a loss after cancellation or termination, and that time period did not terminate at the time this policy became effective, the insurance company:

·         Will not cover any loss occurring during the previous policy period if the insured discovers the loss during the extended discovery period, unless the loss exceeds the prior insurance's coverage limits and deductible.  

o   If the loss amount exceeds the limit of insurance and the deductible of the previous insurance, the insurance company will pay the excess amount, but this will be subject to this policy's terms and conditions.

·         If the insurance company covers any loss on an excess basis, the payment will be limited to the difference between the previous insurance's limit and deductible, and the insurance limit shown on the Declarations. Furthermore, the deductible specified on the Declaration will not be applied to the excess loss. 

·         E.1.0—Other Insurance Condition is not applicable to this condition.

CR 00 23–COMMERCIAL CRIME POLICY (LOSS SUSTAINED FORM)

Just as the CR 00 22—Commercial Crime Policy (Discovery Form) —the CR 00 23 is a monoline policy. Its wording is identical to that of the CR 00 21—Commercial Crime Coverage Form (Loss Sustained Form), except it incorporates six conditions from IL 00 17–Common Conditions not in CR 00 21. This means there are more conditions and different letters assigned to them, but the actual content remains unchanged.

The six conditions from IL 00 17 incorporated into CR 00 23 and identical to CR 00 22 are as follows:

b. Cancellation or Termination – formerly Cancellation of Policy

With the 06 22 edition, this condition has a new name and is included with the CR 00 21 and CR 00 23; however, the coverage under each policy differs.

The provisions under the CR 00 23 are identical to those under the CR 00 22. 

(1) Policy Cancellation

(2) Policy Termination

(3) Individual Insured Or Coverage Cancellation

(4) Termination Of Coverage As To Any Employee Or ERISA Plan Official 

c. Changes

i. Examination of Your Books and Records

k. Inspections and Surveys

s. Premiums

w. Transfer of Your Rights and Duties Under This Policy

Since CR 00 23 is a monoline policy, it does not include IL 00 03–Common Policy declarations or IL 00 17–Common Policy Conditions when issued. A complete policy requires only CR DS 02–Crime Policy Declarations and CR 00 23—Commercial Crime Policy (Loss Sustained).